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Promotional materials are non-refundable. In the event of a fault and no like-for-like product available a credit note will be issued. Sale items are non-refundable and non-exchangeable. We cannot offer an exchange or return on items which have been worn if there are any signs of wear, we will not accept the return. This does not affect your statutory rights. On receipt of the returned items we will issue you a refund or exchange within 7 days to the same payment method.Įarrings are non-exchangeable and non-refundable for hygiene reasons, unless the items are faulty at delivery.

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We'll then send you full returns information, including where and how to send the return parcel. Just email to notify us you wish to make a return. All returns are the responsibility of the customer until receipt of the return by Stones Heart Club so for your safety we therefore recommend using a tracked parcel option and retaining proof of postage. The cost of the return(s) are made at the cost of the customer. If you are not completely satisfied with your purchase you may return items within 14 days of receipt for a refund or exchange. Please be advised that we reserve the right to deduct, from any refund due to the customer, the costs incurred by us for the return shipment of Goods refused by the customer at Customs in the destination country. Please contact your local customs office before placing your order for further information. Please note these charges are determined by authorities in the respective country and as such we cannot predict their amount.

You will be responsible for payment of any such import duties and taxes. Click here to track your order.ĭeliveries made outside of the UK may be subject to import duties and taxes, which are levied when the delivery reaches the specified destination.

TrackingĪll orders can be tracked using Royal Mail tracking tools using the tracking number provided in your shipping notification email. If you do not see your shipping destination listed, please contact us for available options. UK Next Working Day Delivery (orders before 2pm Mon-Fri)įree delivery available on all orders over £250

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Use code LOCKDOWNDRAG at checkout**Ĭomplimentary UK Standard Secure & Tracked Delivery on orders over £70

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Gold vermeil jewelry, on the other hand, made with sterling silver, which is hypoallergenic and less likely to cause an allergic reaction.**Limited time only - free UK standard shipping on all orders. It's hypoallergenic: Many people are allergic to nickel, which is commonly used as a base metal in jewelry. It's also more resistant to tarnishing and wear, which means it can last for years with proper care. It's durable: Gold vermeil jewelry is more durable than gold-plated jewelry because of its thicker gold layer. This makes it an attractive option for customers who want the luxury look of gold without the high price tag. The gold layer is much thicker than gold plating, which means that the jewelry has the same look and feel as solid gold. It looks like solid gold: Gold vermeil jewelry is made by coating a base metal (usually sterling silver) with a layer of gold. Here are a few reasons to choose gold vermeil over other plated options: Gold vermeil (ver-may) is a great option for customers who want high-quality jewelry that has the look and feel of solid gold, but at a more affordable price point.

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